Last updated: March 21, 2025
This Privacy Policy describes how DealerGroup.id (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from dealergroup.id (the “Site”), or otherwise communicate with us regarding the Site (collectively, the “Services”).
For purposes of this Privacy Policy, “you” and “your” mean you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use or access the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.
We will post the revised Privacy Policy on this Site, update the “Last updated” date above, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from various sources, as outlined below.
The information we collect and how we use it depends on how you interact with our Site and Services.
In addition to the specific uses set out below, we may use information we collect to:
-
Communicate with you
-
Provide, maintain, and improve our Services
-
Comply with legal obligations
-
Enforce our Terms of Service
-
Protect the rights and safety of our users and our business
What Personal Information We Collect
Information You Provide Directly
When using our Services, you may directly provide us with information such as:
-
Contact details (name, address, phone number, email)
-
Order details (billing and shipping address, payment confirmation, etc.)
-
Account information (username, password, and security details)
-
Customer support communications (messages or inquiries you send us)
Some features require this information to function properly. If you choose not to provide it, certain features or purchases may not be available.
Information We Collect Automatically
We may automatically collect information about how you interact with our Site (“Usage Data”) using cookies, pixels, and similar technologies.
This may include:
-
Device and browser details
-
IP address and network information
-
Pages visited, time spent, and interaction logs
Information from Third Parties
We may receive personal information from third parties, such as:
-
Service providers (hosting, analytics, marketing, logistics)
-
Payment processors (for processing payments securely)
-
Advertising or marketing partners who help us reach relevant audiences
Any third-party information is handled according to this Privacy Policy.
How We Use Your Personal Information
We use your personal information for the following purposes:
1. Providing Products and Services
To process payments, fulfill orders, manage your account, deliver products, handle returns or exchanges, and provide customer support.
2. Marketing and Advertising
To send you promotional offers, newsletters, or product updates that may interest you.
You can opt out of marketing communications at any time by clicking “unsubscribe” in our emails.
3. Security and Fraud Prevention
To detect and prevent fraudulent activity, unauthorized access, or misuse of our Services.
If you suspect your account has been compromised, please contact us immediately.
4. Communication and Service Improvement
To respond to inquiries, provide technical support, and improve our products and website experience.
Cookies
We use cookies to power and enhance our Site, remember preferences, analyze traffic, and personalize advertising.
You can choose to block cookies in your browser settings, but doing so may affect your experience or disable certain features.
For more information on cookies and how they are used, refer to your browser’s help section or visit:
👉 https://www.allaboutcookies.org
How We Disclose Personal Information
We may share your personal information with third parties under the following circumstances:
-
With vendors and service providers who assist us in operating the Site (e.g., hosting, payments, logistics)
-
With business and marketing partners, in compliance with applicable laws
-
When you direct us to share your data, such as through social media integrations
-
With our affiliates, for internal operations or support
-
To comply with legal requirements, enforce our policies, or protect our users and business
-
In the event of a merger, acquisition, or sale of our business assets
We do not sell or rent your personal data.
Third-Party Websites and Links
Our Site may contain links to third-party websites not operated by us.
We are not responsible for their content, privacy practices, or security.
We recommend reviewing their Privacy Policies before providing any personal data.
Children’s Data
Our Services are not intended for children under 16.
We do not knowingly collect data from minors. If you believe your child has provided us personal information, please contact us to request deletion.
Security and Retention
We take reasonable measures to protect your information, but no online transmission or storage system is 100% secure.
We retain your data only as long as necessary to fulfill the purposes outlined here or comply with legal obligations.
Your Rights
Depending on your location, you may have certain rights regarding your personal data, including:
-
Access and obtain a copy of your data
-
Request correction or deletion
-
Restrict or object to data processing
-
Withdraw consent where applicable
-
Receive information about how your data is used
You can exercise these rights by contacting us directly using the contact information below.
Complaints
If you have a complaint about our data practices, please contact us first so we can resolve it.
If you are not satisfied with our response, you may have the right to contact your local data protection authority.
International Data Transfers
Your personal information may be transferred to and processed in countries outside of your residence (e.g., where our partners operate).
We ensure that such transfers comply with applicable data protection laws.
Contact Us
If you have any questions about this Privacy Policy or our data handling practices, please contact us:
📧 Email: support@dealergroup.id
🏢 Address: Jalan Srengseng Raya No.12 (CASA 12),
Kota Jakarta Barat, DKI Jakarta, 11630, Indonesia